Shipping policy
Shipping Policy
Last updated: August 31, 2026
Thank you for shopping with Emma Solutions.
Order Processing
Orders are generally processed within 1–3 business days after payment is successfully received.
Orders placed on weekends or holidays may begin processing on the next business day.
Processing times may be longer during:
- Holidays
- Promotional periods
- High-volume sales
- Unexpected fulfillment delays
Shipping Times
After an order has been processed, estimated delivery times depend on the shipping method, destination, carrier, and other circumstances.
Estimated delivery dates are provided as estimates and are not guaranteed unless expressly stated otherwise.
Shipping Confirmation
When your order ships, you may receive a shipping confirmation containing tracking information when tracking is available.
Please allow some time for tracking information to become active after the carrier receives the package.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply before the order can be resent.
Delayed or Lost Packages
Once a package has been handed over to the shipping carrier, delivery may be affected by circumstances outside our control.
If your tracking information indicates that a package is delayed, please contact the carrier first when appropriate.
If you need additional assistance, contact us at:
Damaged Packages
If your package arrives visibly damaged, please document the condition of the package and products with photographs and contact us promptly.
International Shipping
If international shipping is offered for a particular product, customers may be responsible for applicable customs duties, taxes, import fees, or other charges imposed by the destination country.
International delivery times may vary.
Shipping Restrictions
Certain products may have shipping restrictions based on their nature, destination, carrier requirements, or applicable laws.
If a product cannot be shipped to your destination, we will notify you when reasonably possible.
Contact
Emma Solutions
Email: emma.solutions93@gmail.com
Phone: +1 848-218-9601
